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PRIVACY POLICY

Effective Date: 24 April 2024
Last Updated: 11 February 2026

1. Introduction

Women’s Support Forum (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy applies to www.w-forum.com and all related services (the “Service”).

By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy.

2. Company Information

Women’s Support Forum is operated by a company registered in Latvia (European Union).

For privacy-related inquiries, you may contact us at: womenssforum@gmail.com

We act as the data controller for the purposes of applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

3. What Personal Data We Collect

We may collect the following categories of personal data:

A. Information You Provide

  • Name or username

  • Email address

  • Password (encrypted)

  • Billing details

  • Subscription information

  • Content you post on the forum

  • Messages sent through contact forms

Important:
We do NOT store full credit card numbers. Payments are processed through secure third-party payment providers.

B. Automatically Collected Information

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Usage data (pages visited, interaction time)

  • Cookies and similar tracking technologies

4. Legal Basis for Processing (EEA Users – GDPR)

If you are located in the EU/EEA, we process your personal data based on:

  • Performance of a contract (account & subscription management)

  • Legal obligation (tax, accounting compliance)

  • Legitimate interests (security, fraud prevention, platform improvement)

  • Consent (marketing communications and non-essential cookies)

You may withdraw consent at any time.

5. How We Use Your Information

We use your information to:

  • Create and manage user accounts

  • Process subscription payments

  • Provide access to forum discussions

  • Improve platform functionality

  • Respond to customer service requests

  • Send service-related emails

  • Prevent fraud and misuse

  • Comply with legal obligations

We do not sell personal data.

6. Email Communications

By registering, you agree to receive:

  • Account-related communications

  • Subscription and billing notices

  • Important service updates

Marketing emails are sent only where legally permitted, and you may unsubscribe at any time using the link provided in emails.

7. Sharing of Information

We may share personal data only with:

  • Payment processors

  • Hosting providers

  • Analytics providers

  • Email service providers

  • Legal authorities when required by law

We do not sell personal data.
We do not share personal data with advertisers for their independent marketing use.

If we engage service providers, they are contractually obligated to protect your data.

8. International Data Transfers

As a Latvia-based company serving international users, your data may be transferred outside your country of residence, including to the United States.

Where required, we implement safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Data Processing Agreements

  • Secure hosting infrastructure

By using the Service, you acknowledge that international data transfers may occur.

9. Data Retention

We retain personal data:

  • For as long as your account remains active

  • As required for legal compliance (tax/accounting obligations)

  • For dispute resolution and enforcement purposes

If you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, unless legally required to retain it.

10. Data Security

We implement reasonable technical and organizational safeguards including:

  • SSL encryption

  • Secure hosting environments

  • Access restrictions

  • Payment encryption via third-party processors

However, no system can guarantee absolute security.

11. User-Generated Content

Content posted in the forum may be visible to other users.

You are responsible for the information you voluntarily disclose.
We are not responsible for how other users may use publicly visible content.

12. Children’s Privacy

The Service is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children under 13 in compliance with U.S. law (COPPA).

If we become aware that such data has been collected, we will delete it promptly.

13. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

California residents may exercise rights under the CCPA, including:

  • Right to Know

  • Right to Delete

  • Right to Non-Discrimination

We do not sell personal information.

To exercise your rights, contact: womenssforum@gmail.com

We may verify your identity before processing requests.

14. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of that transaction, subject to confidentiality obligations.

15. Governing Law

This Privacy Policy is governed by the laws of Latvia and applicable European Union regulations.

Nothing in this Policy limits any mandatory consumer protection rights under the laws of your country of residence.

16. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are material, we will notify users via:

  • Email notification

  • Website notice

Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.

 

CONTACT

If you have questions regarding this Privacy Policy, please contact:

Via contact form:
https://www.w-forum.com/contact-us

Or by email:
womenssforum@gmail.com

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